Working With Messages
Outlook is one of the most functional desktop email clients, but that complexity also makes it pretty annoying to have to hunt for menu items with a list of several available options. With keyboard shortcuts, you don’t have to depend on your memory for anything. In fact, you can just print out a card with all the shortcuts and have it right at your fingertips. The most important thing to note up-front is, if any website claims you can use a keyboard command starting with “Alt”, remember that this usually depends on what window you’re on, and these things can change easily from one version of Outlook to the next. It’s best to use the new shortcut-help icons that Microsoft now provides in Outlook. These show you what alt letter or number to use to activate that menu item.
Because of this, we’ll focus on non-Alt commands, since those are the more useful ones. Here are some examples.
CTRL + Q / CTRL + U: Mark Selected Message as Read or Unread
Sometimes, when you’re going through a long list of new messages, it’s nice to organize important messages as unread so that you’ll remember to go back and deal with them later. In Outlook, you can do this quickly when the message is highlighted by pressing CTRL + Q.
This is especially useful when you have Outlook set up with a preview pane, because just clicking on an email and previewing it will change the status to read. CTRL + Q will switch it back to unread. CTRL + U will change the status back to read, if you need to.
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